We offer free ground shipping on USA domestic orders over $150.

Shipping charges for your order will be calculated and displayed at checkout for all orders under $150.

All orders are processed within 1-5 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Business days refer to M-F and exclude national holidays.

*Items returned to sender because of a customer address error will be recharged the shipping rate.*

We are not responsible for any in international duties/taxes/tariffs charged to customers upon international delivery.  If packages are declined or returned back to us, you will receive store credit for your order value minus the international shipping cost.

RETURN POLICY

We regret to inform you that returns are not accepted at this time. Our policy ensures that all sales are final, maintaining the integrity of our products and services. We apologize for any inconvenience this may cause and encourage customers to carefully consider their purchases before completing transactions.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.


DAMAGED/FAULTY ITEMS

Once items have been shipped, they become the property and responsibility of the purchaser. If a product is damaged in transit or is misplaced, it is the purchaser’s responsibility to liaise with the shipping carrier.


LOST PACKAGES

We are not responsible for lost packages. The customer is responsible to correspond with the shipping carrier for assistance.


ORDER CANCELLATIONS/CHANGES

If you would like to cancel your order, we can do so as long as the order has not shipped. Please email us at hello@inclusivegoods.com to cancel or change your order.